Frequently asked questions

Yes! We offer free standard shipping on all orders over a certain amount. Check our shipping policy for full details.

We provide a detailed size guide on every product page. If you're between sizes, we recommend sizing up. Feel free to contact us and we'll help you find the right fit.

Standard shipping typically takes 5–8 business days. Expedited options are available at checkout.

Once your order ships you'll receive a confirmation email with a tracking number. You can use it to follow your package in real time.

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Visit our returns page to start the process.

Email us at support@sophia-newyork.com and we'll get back to you within 48 hours.

FREE SHIPPING

FREE SHIPPING

Free shipping on all orders. Fast, reliable delivery straight to your door across Canada.

CUSTOMER SUPPORT

CUSTOMER SUPPORT

Questions about your order? Our team is here to help every step of the way.

14-DAY EASY RETURNS

14-DAY EASY RETURNS

Not in love with it? Return any item within 14 days for a full refund. No questions asked.

SECURE CHECKOUT

SECURE CHECKOUT

Your payment information is always protected. We accept Apple Pay, Shop Pay, Visa, Mastercard & more.

FREE SHIPPING

FREE SHIPPING

Free shipping on all orders. Fast, reliable delivery straight to your door across Canada.

CUSTOMER SUPPORT

CUSTOMER SUPPORT

Questions about your order? Our team is here to help every step of the way.

14-DAY EASY RETURNS

14-DAY EASY RETURNS

Not in love with it? Return any item within 14 days for a full refund. No questions asked.

SECURE CHECKOUT

SECURE CHECKOUT

Your payment information is always protected. We accept Apple Pay, Shop Pay, Visa, Mastercard & more.